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Returns & Refund Policies

GROUND SHIPPING 

Most orders ship within two business days and generally arrive 2-5 business days from the day of shipment. Transit times are not guaranteed. Delivery timelines may vary depending on various environmental factors and carrier delays.We cannot deliver to P.O. Boxes.Expedited orders placed before 11AM EST will be processed same day. 

 

ALASKA, HAWAII, AND CANADA 

Orders to Alaska, Hawaii, and Canada are shipped via 2-Day shipping only. Orders to these locations not providing a valid street address (e.g. PO Boxes), will be cancelled. Transit times of 7-14 days can be expected. Shipping rates vary by package size and weight. 

 

RETURNS 

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
If the return is a result of our error (you received an incorrect or defective item, etc.) We will provide return shipping label and instructions.
If your package arrives damaged please save the merchandise and the original packaging so that a proper claim can be filed with the carrier.

 

REFUNDS

If you would like a refund on an item, please Contact Us with your order number and details about the product you would like a refund for. We will respond quickly with instructions for how to return items from your order.

All Custom Cut and Custom Partition Styles sales are final, we will not accept returns for these items.  However, if you have an issue with one of these products, please contact us.